Affected Components: SMS

Sep 4, 07:24:21 GMT+0
Planned - <p>Twilio is conducting a planned maintenance from 28 October 2026 at 20:00 PDT until 29 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.</p>.

Affected Components: SMS

Sep 29, 15:15:29 GMT+0
Planned - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 28 October 2026 at 20:00 PDT until 29 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.</p>.

Affected Components: SMS

Sep 4, 07:24:04 GMT+0
Planned - <p>Twilio is conducting a planned maintenance from 21 October 2026 at 20:00 PDT until 22 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.</p>.

Affected Components: SMS

Sep 28, 18:56:25 GMT+0
Planned - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 21 October 2026 at 20:00 PDT until 22 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via United States long codes.</p>.

Duration: 6 hours

Affected Components: SMS

Sep 4, 20:02:28 GMT+0
Planned - <p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 14 October 2026 at 22:00 PDT until 15 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via United States and Canada long codes.</p>.

Sep 18, 22:42:57 GMT+0
Completed - This planned maintenance has been cancelled, and a rescheduled date has not yet been determined. We will keep you updated. Thank you for your understanding..

Affected Components: SMS

Sep 25, 22:05:41 GMT+0
Planned - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 14 October 2026 at 21:00 PDT until 15 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.</p>.

Affected Components: SMS

Sep 4, 07:23:24 GMT+0
Planned - <p>Twilio is conducting a planned maintenance from 14 October 2026 at 20:00 PDT until 15 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.</p>.

Affected Components: SMS

Sep 25, 22:05:24 GMT+0
Planned - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 13 October 2026 at 21:00 PDT until 14 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.</p>.

Duration: 6 hours

Affected Components: SMS

Sep 4, 20:01:59 GMT+0
Planned - <p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 12 October 2026 at 22:00 PDT until 13 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via United States and Canada long codes.</p>.

Sep 18, 22:39:09 GMT+0
Completed - This planned maintenance has been cancelled, and a rescheduled date has not yet been determined. We will keep you updated. Thank you for your understanding..

Affected Components: SMS

Sep 18, 23:00:04 GMT+0
Planned - <p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 12 October 2026 at 20:00 PDT until 13 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via subset of United States and Canada long codes.</p>.

Affected Components: SMS

Sep 4, 20:01:41 GMT+0
Planned - <p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 07 October 2026 at 22:00 PDT until 08 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via United States and Canada long codes.</p>.

Affected Components: SMS

Sep 25, 23:02:52 GMT+0
Planned - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 07 October 2026 at 21:00 PDT until 08 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.</p>.

Affected Components: SMS

Sep 4, 07:12:56 GMT+0
Planned - <p>Twilio is conducting a planned maintenance from 07 October 2026 at 20:00 PDT until 08 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.</p>.

Affected Components: SMS

Sep 25, 22:04:53 GMT+0
Planned - <p>A subset of small networks in the US are conducting a planned maintenance from 06 October 2026 at 02:00 PDT until 06 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.</p>.

Duration: 6 hours

Affected Components: SMS

Sep 4, 20:01:19 GMT+0
Planned - <p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 05 October 2026 at 22:00 PDT until 06 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via subset of United States and Canada long codes.</p>.

Sep 18, 17:55:44 GMT+0
Completed - This planned maintenance has been cancelled, and a rescheduled date has not yet been determined. We will keep you updated. Thank you for your understanding..

Affected Components: SMS

Sep 16, 22:17:05 GMT+0
Planned - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 05 October 2026 at 21:00 PDT until 06 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via subset of United States long codes.</p>.

Affected Components: SMS

Sep 28, 16:41:31 GMT+0
Planned - <p>Our SMS carrier partner in the United States is conducting a planned maintenance from 30 September 2026 at 22:00 PDT until 01 October 2026 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets.</p>.

Affected Components: SMS

Aug 12, 18:57:35 GMT+0
Planned - <p>Twilio is conducting a planned maintenance from 30 September 2026 at 20:00 PDT until 01 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.</p>.

Affected Components: SMS

Sep 29, 18:59:15 GMT+0
Planned - <p>The Liberty network in Puerto Rico is conducting a planned maintenance from 29 September 2026 at 19:45 PDT until 29 September 2026 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Liberty Puerto Rico handsets.</p> <p>We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.</p>.

Sep 30, 01:45:07 GMT+0
Planned - Maintenance will begin as scheduled in 60 minutes..

Sep 30, 02:45:07 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Duration: 8 hours

Affected Components: SMS

Sep 25, 02:00:18 GMT+0
Planned - Maintenance will begin as scheduled in 60 minutes..

Sep 25, 03:00:09 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Sep 22, 18:54:37 GMT+0
Planned - <p>The T-Mobile network in the United States is conducting a planned maintenance from 24 September 2026 at 20:00 PDT until 25 September 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.</p>.

Sep 25, 11:00:11 GMT+0
Completed - The scheduled maintenance has been completed..

Duration: 5 days, 1 hour and 52 minutes

Affected Components: , WundertreOS Database →

Sep 24, 16:23:54 GMT+0
Identified - All projects affected by the upstream infrastructure issues, and mitigation efforts are underway internally. These affected projects will be brought back up on new hardware as quickly as possible..

Sep 24, 15:36:10 GMT+0
Investigating - We are investigating project lifecycle operation issues in eu-west-1..

Sep 24, 15:50:26 GMT+0
Identified - We have isolated the scope of the problem to a specific upstream incident. We are working to address the upstream incident and determine mitigations..

Sep 24, 16:56:04 GMT+0
Identified - Most projects have been brought back up, and the team is working on the remaining projects, which should be completed soon. This issue was related to specific underlying hardware in the region, so this was isolated to only projects on that hardware. Project lifecycle operations (restarts, upgrades, etc) broadly across the region remain available..

Sep 24, 17:03:16 GMT+0
Identified - The remaining projects have now been brought back up, and we have no projects remaining on the unhealthy underlying hardware in the upstream infrastructure. We are monitoring to ensure ongoing stability..

Sep 24, 17:12:33 GMT+0
Monitoring - We are continuing to monitor to ensure ongoing stability..

Sep 24, 17:38:02 GMT+0
Resolved - This incident has been resolved..

Duration: 8 hours

Affected Components: SMS

Sep 24, 02:01:05 GMT+0
Planned - Maintenance will begin as scheduled in 60 minutes..

Sep 24, 03:01:07 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Sep 24, 11:00:07 GMT+0
Completed - The scheduled maintenance has been completed..

Sep 22, 18:53:51 GMT+0
Planned - <p>The T-Mobile network in the United States is conducting a planned maintenance from 23 September 2026 at 20:00 PDT until 24 September 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.</p>.

Duration: 4 hours

Affected Components: SMS

Sep 24, 02:00:49 GMT+0
Planned - Maintenance will begin as scheduled in 60 minutes..

Sep 24, 03:00:09 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Sep 24, 07:00:09 GMT+0
Completed - The scheduled maintenance has been completed..

Aug 12, 18:57:19 GMT+0
Planned - <p>Twilio is conducting a planned maintenance from 23 September 2026 at 20:00 PDT until 24 September 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.</p>.

Duration: 22 days, 23 hours and 51 minutes

Affected Components: SMS

Sep 23, 18:11:16 GMT+0
Monitoring - We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender Type to multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..

Sep 23, 20:10:00 GMT+0
Resolved - The incident has been resolved and SMS delivery from Twilio to affected countries is operating normally..

Sep 23, 10:58:09 GMT+0
Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available..

Sep 23, 11:14:17 GMT+0
Identified - Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..

Sep 23, 12:15:01 GMT+0
Identified - Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available..

Sep 23, 14:15:47 GMT+0
Identified - Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender Type to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available..

Duration: 2 days, 5 hours and 36 minutes

Affected Components: Storage Buckets

Sep 24, 10:01:25 GMT+0
Resolved - Storage is now operating normally. We apologise for the disruption. Hardening measures are being put in place to prevent recurrence and will be communicated upon completion..

Sep 23, 09:31:49 GMT+0
Investigating - We have identified an issue with Storage for projects are restoring from backups. Users may experience increased 500 errors. We are working to identify the root cause and will notify for any progress as soon as we have an update.

Sep 23, 10:20:36 GMT+0
Monitoring - A fix has been implemented for the affected tenants and we are monitoring the results. We will continue to monitor the situation and will provide further updates as more information becomes available..

Duration: 3 days and 16 hours

Affected Components: Compute

Sep 23, 09:21:14 GMT+0
Investigating - We are currently investigating this issue.

Sep 23, 09:54:10 GMT+0
Monitoring - A fix has been implemented and we are monitoring the results..

Sep 23, 09:39:45 GMT+0
Identified - We've identified the issue affecting project creation and are implementing a fix. Users may experience delays when creating new projects while we work to resolve this..

Sep 23, 10:49:14 GMT+0
Resolved - This incident has been resolved..

Duration: 4 hours

Affected Components: SMS

Sep 23, 02:01:20 GMT+0
Planned - Maintenance will begin as scheduled in 60 minutes..

Sep 23, 03:00:08 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Sep 23, 07:00:07 GMT+0
Completed - The scheduled maintenance has been completed..

Sep 18, 12:30:16 GMT+0
Planned - <p>The AT&T network in the United States is conducting a planned maintenance from 22 September 2026 at 20:00 PDT until 23 September 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets.</p>.

Duration: 9 hours

Affected Components: SMS

Sep 23, 11:00:11 GMT+0
Completed - The scheduled maintenance has been completed..

Sep 23, 01:00:53 GMT+0
Planned - Maintenance will begin as scheduled in 60 minutes..

Sep 23, 02:01:08 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Sep 16, 21:25:08 GMT+0
Planned - <p>The T-Mobile network in the United States is conducting a planned maintenance from 22 September 2026 at 19:00 PDT until 23 September 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.</p>.

Duration: 1 hour

Affected Components: SMS

Sep 22, 23:00:31 GMT+0
Planned - Maintenance will begin as scheduled in 60 minutes..

Sep 23, 00:00:08 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Sep 23, 01:00:08 GMT+0
Completed - The scheduled maintenance has been completed..

Sep 9, 07:00:42 GMT+0
Planned - <p>Our SMS carrier partner in the United States is conducting a planned maintenance from 22 September 2026 at 17:00 PDT until 22 September 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS from AT&T United States handsets via subset of United States long codes.</p>.

Duration: 8 days, 11 hours and 8 minutes

Affected Components: SMS

Sep 24, 07:11:27 GMT+0
Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available..

Sep 25, 07:22:03 GMT+0
Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available..

Sep 25, 22:46:35 GMT+0
Resolved - The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico are operating normally..

Sep 22, 18:45:31 GMT+0
Monitoring - We have observed a recovery in SMS delivery receipts from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..

Sep 22, 11:15:16 GMT+0
Monitoring - We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available..

Sep 22, 17:38:33 GMT+0
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available..

Sep 22, 20:45:54 GMT+0
Monitoring - We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available..

Sep 22, 22:19:21 GMT+0
Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..

Sep 23, 15:11:09 GMT+0
Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available..

Sep 22, 23:21:27 GMT+0
Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..

Sep 23, 01:31:14 GMT+0
Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available..

Sep 23, 07:10:44 GMT+0
Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available..

Duration: 5 days and 28 minutes

Affected Components: , WundertreOS Database →

Sep 19, 20:12:05 GMT+0
Investigating - We are experiencing degradation of project lifecycle activities. We are investigating..

Sep 19, 20:34:15 GMT+0
Investigating - We are observing recovery in project lifecycle operations. Our team is investigating the root cause and actively working to prevent recurrence..

Sep 19, 21:25:42 GMT+0
Monitoring - Project lifecycle operations have remained stable. We will continue to monitor the platform..

Sep 19, 22:12:33 GMT+0
Resolved - Project lifecycle operations are behaving normally..

Duration: 5 days, 16 hours and 22 minutes

Affected Components: Auth

Sep 16, 07:17:12 GMT+0
Identified - We have identified an issue related to the Auth service on some projects. We are actively working on a fix..

Sep 16, 08:29:44 GMT+0
Identified - We have identified a subset of projects with a failing Auth service. Our team is working to remediate the issue..

Sep 16, 09:09:29 GMT+0
Monitoring - We implemented a fix and are monitoring the system..

Sep 16, 09:33:34 GMT+0
Resolved - This incident has been resolved..

Duration: 10 days, 16 hours and 34 minutes

Affected Components: SMS

Sep 15, 18:33:11 GMT+0
Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..

Sep 15, 20:24:56 GMT+0
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Videotron network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..

Sep 15, 18:00:54 GMT+0
Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available..

Sep 15, 19:33:32 GMT+0
Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available..

Sep 15, 22:12:52 GMT+0
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada is operating normally..

Sep 15, 17:56:18 GMT+0
Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available..

Affected Components: SMS

Sep 11, 22:07:29 GMT+0
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available..

Sep 12, 00:09:29 GMT+0
Monitoring - We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..

Sep 12, 02:11:37 GMT+0
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..

Sep 12, 03:11:54 GMT+0
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available..

Sep 12, 04:17:36 GMT+0
Monitoring - We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..

Sep 12, 06:18:56 GMT+0
Resolved - The incident has been resolved and SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico is operating normally..

Sep 11, 20:56:46 GMT+0
Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..

Duration: 13 days, 15 hours and 23 minutes

Affected Components: SMS

Sep 10, 18:59:03 GMT+0
Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available..

Sep 10, 19:04:53 GMT+0
Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..

Sep 10, 20:06:04 GMT+0
Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available..

Sep 10, 22:10:20 GMT+0
Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available..

Sep 10, 22:25:21 GMT+0
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..

Sep 11, 00:26:26 GMT+0
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States is operating normally..

Duration: 10 days, 4 hours and 15 minutes

Affected Components: , WundertreOS Database →

Sep 11, 06:19:34 GMT+0
Monitoring - We have rolled out a fix across all regions and are continuing to monitor over the next few hours. Due to this incident, impacted users who's project were compute constrained would have received a 'Your Supabase Project <Name> is running out of Disk IO Budget' email which is no longer valid. No further action is required and your project availability should be restored to normal..

Sep 10, 15:26:19 GMT+0
Investigating - We are aware of Nano projects becoming unresponsive after a period of time, typically hours. We are investigating..

Sep 10, 15:46:17 GMT+0
Identified - We have identified why projects are becoming unresponsive and are implementing a mitigation..

Sep 10, 17:13:30 GMT+0
Identified - A refined fix is being rolled out to specific regions, we are assessing the impact of the fix..

Sep 10, 17:59:49 GMT+0
Identified - Fix rollouts have been successful in the initial regions, we are proceeding to roll out the fix globally..

Sep 10, 19:41:50 GMT+0
Identified - We have rolled out a version of the fix across all regions that will prevent recurrence of the issue. Users still affected by project outages are encouraged to restart their projects..

Sep 11, 19:06:34 GMT+0
Resolved - This incident has been resolved..

Sep 11, 03:44:45 GMT+0
Monitoring - We have rolled out a fix across all regions and are continuing to monitor over the next few hours. Users still affected by project outages are encouraged to restart their projects which has shown to resolve lasting errors..

Affected Components: SMS

Sep 10, 09:00:38 GMT+0
Resolved - The incident has been resolved and access to the Twilio Console from Singapore is operating normally..

Duration: 9 days, 15 hours and 54 minutes

Affected Components: SMS

Sep 9, 18:58:43 GMT+0
Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes and Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available..

Sep 9, 19:22:01 GMT+0
Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..

Sep 9, 20:19:05 GMT+0
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..

Sep 9, 22:20:55 GMT+0
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available..

Sep 9, 22:50:37 GMT+0
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally..

Duration: 24 days, 14 hours and 29 minutes

Affected Components: SMS

Sep 7, 23:54:30 GMT+0
Investigating - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available..

Sep 8, 01:20:38 GMT+0
Investigating - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Nex-Tech Wireless network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available..

Sep 8, 05:09:11 GMT+0
Identified - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Nex-Tech Wireless LLC network subscribers in the United States. Our team has identified the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available..

Sep 8, 17:39:18 GMT+0
Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..

Sep 8, 07:52:03 GMT+0
Identified - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hour or as soon as more information becomes available..

Sep 8, 19:39:39 GMT+0
Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available..

Sep 8, 20:34:15 GMT+0
Resolved - The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States are operating normally..

Sep 8, 12:02:31 GMT+0
Identified - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Nex-Tech Wireless LLC network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available..

Duration: 6 days, 14 hours and 8 minutes

Affected Components: , WundertreOS Database →

Aug 31, 16:53:46 GMT+0
Investigating - We have a working hypothesis on the cause of the issue, and are implementing steps to try to improve project creation performance..

Aug 31, 17:20:50 GMT+0
Investigating - We continue to work this issue. The steps we have taken are addressing the hypothesized cause of the issue. We are implementing further related mitigations..

Aug 31, 17:49:04 GMT+0
Investigating - While the first set of actions are taking effect, we are implementing a second set of likely mitigations to attempt to facilitate improvement in project creation..

Aug 31, 18:01:08 GMT+0
Identified - We are seeing the mitigation steps having the desired effect. Project creation is recovering..

Aug 31, 18:29:54 GMT+0
Monitoring - Project creation is reporting as recovered across the platform. We will monitor for stability in the near term..

Aug 31, 19:06:38 GMT+0
Resolved - Project creation has returned to baseline consistently..

Aug 31, 16:28:30 GMT+0
Investigating - Project creation is failing for new projects on the platform. We are investigating..

Duration: 18 days, 23 hours and 56 minutes

Affected Components: SMS

Aug 29, 12:53:58 GMT+0
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available..

Aug 28, 18:10:48 GMT+0
Monitoring - We have observed a recovery in SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available..

Aug 29, 04:49:16 GMT+0
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available..

Aug 28, 21:46:59 GMT+0
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available..

Aug 28, 22:47:20 GMT+0
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available..

Aug 29, 00:48:50 GMT+0
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available..

Aug 30, 16:15:08 GMT+0
Monitoring - We have observed a recovery in SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..

Aug 30, 04:59:40 GMT+0
Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available..

Aug 30, 18:17:34 GMT+0
Resolved - The incident has been resolved and SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico are operating normally..

Duration: 25 days, 10 hours and 50 minutes

Affected Components: Storage Buckets

Aug 26, 21:36:24 GMT+0
Investigating - Some users on Project versions 15.1 and older are experiencing a pgBouncer configuration issue causing connection issues for the Dedicated Pooler and Storage services. We are continuing our investigation of this issue..

Aug 26, 19:49:36 GMT+0
Investigating - Some users on older Projects are experiencing a pgBouncer configuration issue causing connection issues for the Dedicated Pooler and Storage services. This issue should only affect users with Project versions 15.1 and older. We have determined the cause of this issue and we are rolling out a fix..

Aug 27, 01:21:38 GMT+0
Identified - This issue is fixed in eu-central-2 and ap-south-1. We are continuing to rollout the fix to all regions..

Aug 27, 10:12:12 GMT+0
Identified - We are continuing to rollout the fix to further regions..

Aug 27, 13:04:29 GMT+0
Identified - An enhanced automated solution is currently being tested in staging. It is expected to be more effective and efficient than the approach used previously. Once testing has completed successfully, we will use this approach to roll out the fix in production. We will provide further updates as this work progresses..

Aug 27, 16:34:16 GMT+0
Monitoring - A fix has been rolled out across all regions, and results are positive. We will continue monitoring to ensure the service remains stable. Moving this incident to monitoring..

Aug 27, 18:24:26 GMT+0
Resolved - The fix has remained stable across all regions, and the issue has been resolved..

Duration: 5 days and 26 minutes

Affected Components: Compute

Aug 24, 13:52:42 GMT+0
Investigating - We are investigating an issue affecting automatic disk resizing. Some projects may experience delays before a resize is completed, while others may see repeated or duplicate resize operations. We are working to identify the cause and will provide an update as soon as we have more information..

Aug 24, 14:47:53 GMT+0
Monitoring - A fix has been applied, and the issue is now resolved. We are moving the incident to monitoring. We will continue to follow up directly with affected users who opened a support ticket..

Aug 24, 15:53:09 GMT+0
Resolved - The issue affecting automatic disk resizing has been resolved. We will continue to follow up directly with affected users who opened a support ticket..

Duration: 12 days, 20 hours and 26 minutes

Affected Components: SMS

Aug 19, 09:40:14 GMT+0
Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available..

Aug 19, 10:41:33 GMT+0
Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available..

Aug 19, 14:48:40 GMT+0
Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada is operating normally..

Aug 19, 12:44:57 GMT+0
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..

Aug 19, 14:46:36 GMT+0
Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available..

Duration: 2 days, 7 hours and 18 minutes

Affected Components: SMS

Aug 17, 02:13:14 GMT+0
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available..

Aug 16, 19:12:27 GMT+0
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available..

Aug 16, 20:12:43 GMT+0
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available..

Aug 16, 22:12:57 GMT+0
Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available..

Aug 17, 06:22:43 GMT+0
Monitoring - We have observed a recovery in SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..

Aug 17, 08:31:46 GMT+0
Resolved - The incident has been resolved and SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico is operating normally..

Duration: 16 days, 16 hours and 59 minutes

Affected Components: SMS

Aug 12, 22:55:18 GMT+0
Investigating - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for Bell in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available..

Aug 12, 23:06:11 GMT+0
Identified - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for Bell in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..

Aug 13, 00:07:44 GMT+0
Identified - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for Bell in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available..

Aug 13, 02:13:06 GMT+0
Identified - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for Bell in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available..

Aug 13, 02:55:00 GMT+0
Monitoring - We have observed a recovery in User Authentication Identity Gateway API failure increase for Bell in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..

Aug 13, 05:01:00 GMT+0
Monitoring - We have observed a recovery in User Authentication Identity Gateway API failure increase for Bell in Canada and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available..

Aug 13, 05:36:17 GMT+0
Resolved - The incident has been resolved and User Authentication Identity Gateway API failure increase for Bell in Canada is operating normally..

Duration: 1 day, 15 hours and 42 minutes

Affected Components: Ardament Website & Landing Page Hosting

Aug 5, 08:26:18 GMT+0
Monitoring - A fix has been implemented and we are monitoring the results..

Aug 5, 08:42:17 GMT+0
Resolved - This incident has been resolved..

Aug 5, 08:15:03 GMT+0
Identified - The issue has been identified and a fix is being implemented..

Aug 5, 08:02:34 GMT+0
Investigating - Cloudflare is investigating an issue where uploads for Pages and Workers Assets have reduced availability. We are working to analyse and mitigate this problem. More updates to follow shortly..

Duration: 5 days, 5 hours and 5 minutes

Affected Components: , WundertreOS Database →

Aug 3, 16:19:52 GMT+0
Investigating - We are continuing to investigate project upgrade issues..

Aug 3, 15:28:10 GMT+0
Investigating - We are investigating a potential issue that could result in a delay or failure in some users' project upgrades..

Aug 3, 19:47:58 GMT+0
Identified - We are developing a fix for the upgrade issues..

Aug 3, 17:09:16 GMT+0
Identified - We have identified the cause of the upgrade delays and are working on a fix..

Aug 3, 22:46:03 GMT+0
Identified - We are continuing to fix project upgrade issues and are investigating further remediation. We will provide our next update within the next 14 hours..

Aug 4, 15:30:47 GMT+0
Identified - The team has identified a likely fix and is consolidating the details in order to move to thorough testing. We will update again when the fix is applied..

Aug 4, 23:38:20 GMT+0
Identified - We are continuing to test the fix to project upgrades. We will update again when the fix is applied..

Aug 5, 14:58:43 GMT+0
Monitoring - We have deployed a tested fix for the upgrade issue impacting some projects. The fix has been effective and we are monitoring for continued stability..

Aug 5, 17:33:15 GMT+0
Resolved - Project upgrades have remained stable, we are resolving this incident..

Duration: 2 days, 10 hours and 22 minutes

Affected Components: , WundertreOS Database →

Jul 31, 12:41:51 GMT+0
Identified - We have identified that the issue is with an upstream DNS provider, causing DNS creation delays for newly created, unpaused, or updated databases. Our team is actively monitoring the situation and will provide further updates as more information becomes available..

Jul 31, 12:27:54 GMT+0
Investigating - We're investigating issues updating DNS records for newly created, unpaused, or updated databases..

Jul 31, 13:26:16 GMT+0
Resolved - The incident has been resolved..

Jul 31, 12:55:52 GMT+0
Monitoring - The upstream DNS provider has implemented a fix and is monitoring the results. We are seeing signs of recovery; we will continue to monitor the situation and will provide further updates as more information becomes available..

Duration: 2 days, 22 hours and 52 minutes

Affected Components: Ardament Website & Landing Page Hosting

Jul 31, 12:37:35 GMT+0
Investigating - Cloudflare is aware that this is also impacting on Pages and Worker builds. We are continuing to investigate..

Jul 31, 12:43:57 GMT+0
Monitoring - A fix has been implemented and we are monitoring the results..

Jul 31, 13:01:59 GMT+0
Resolved - This incident has been resolved..

Jul 31, 11:51:07 GMT+0
Investigating - Cloudflare is investigating reduced availability with Cloudflare Dashboard and related APIs. These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge. Customers using the Dashboard / Cloudflare APIs are impacted as requests might fail and/or errors may be displayed..

Jul 31, 12:25:44 GMT+0
Investigating - We are continuing to investigate this issue..

Jul 31, 12:46:20 GMT+0
Monitoring - We are continuing to monitor for any further issues..