WundertreOS Status - Incident history https://wundertreos.instatus.com WundertreOS Thu, 19 Nov 2026 05:00:00 +0000 United States SMS Carrier Partner Maintenance Type: Maintenance Affected Components: SMS Sep 30, 23:04:31 GMT+0 - Planned - <p>Our SMS carrier partner in the United States is conducting a planned maintenance from 18 November 2026 at 21:00 PST until 19 November 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States long codes.</p> Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>23:04:31</var> GMT+0</small><br><strong>Planned</strong> - <p>Our SMS carrier partner in the United States is conducting a planned maintenance from 18 November 2026 at 21:00 PST until 19 November 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States long codes.</p>.</p> ]]> Thu, 19 Nov 2026 05:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmuopvuvb0eyu0kpkrx1wzabk https://wundertreos.instatus.com/maintenance/cmuopvuvb0eyu0kpkrx1wzabk United States SMS Carrier Partner Maintenance Type: Maintenance Affected Components: SMS Sep 30, 20:34:50 GMT+0 - Planned - <p>Our SMS carrier partner in the United States is conducting a planned maintenance from 16 November 2026 at 21:00 PST until 17 November 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States long codes.</p> Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>20:34:50</var> GMT+0</small><br><strong>Planned</strong> - <p>Our SMS carrier partner in the United States is conducting a planned maintenance from 16 November 2026 at 21:00 PST until 17 November 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States long codes.</p>.</p> ]]> Tue, 17 Nov 2026 05:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmuokiy0p08110kpk1a3rw390 https://wundertreos.instatus.com/maintenance/cmuokiy0p08110kpk1a3rw390 United States and Canada Twilio SMS and MMS Maintenance Type: Maintenance Affected Components: SMS Sep 4, 07:24:21 GMT+0 - Planned - <p>Twilio is conducting a planned maintenance from 28 October 2026 at 20:00 PDT until 29 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.</p> Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>07:24:21</var> GMT+0</small><br><strong>Planned</strong> - <p>Twilio is conducting a planned maintenance from 28 October 2026 at 20:00 PDT until 29 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.</p>.</p> ]]> Thu, 29 Oct 2026 03:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmtmmuu6n1w9p0rnpdf5ywvma https://wundertreos.instatus.com/maintenance/cmtmmuu6n1w9p0rnpdf5ywvma United States SMS and MMS Carrier Partner Maintenance Type: Maintenance Affected Components: SMS Sep 29, 15:15:29 GMT+0 - Planned - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 28 October 2026 at 20:00 PDT until 29 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.</p> Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>15:15:29</var> GMT+0</small><br><strong>Planned</strong> - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 28 October 2026 at 20:00 PDT until 29 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.</p>.</p> ]]> Thu, 29 Oct 2026 03:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmumtnkhjf8ax0rrvqkmk59lz https://wundertreos.instatus.com/maintenance/cmumtnkhjf8ax0rrvqkmk59lz United States SMS and MMS Carrier Partner Maintenance Type: Maintenance Affected Components: SMS Sep 28, 18:56:25 GMT+0 - Planned - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 21 October 2026 at 20:00 PDT until 22 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via United States long codes.</p> Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>18:56:25</var> GMT+0</small><br><strong>Planned</strong> - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 21 October 2026 at 20:00 PDT until 22 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via United States long codes.</p>.</p> ]]> Thu, 22 Oct 2026 03:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmulm2no1d6w30rrvw0dp8x9y https://wundertreos.instatus.com/maintenance/cmulm2no1d6w30rrvw0dp8x9y United States and Canada Twilio SMS and MMS Maintenance Type: Maintenance Affected Components: SMS Sep 4, 07:24:04 GMT+0 - Planned - <p>Twilio is conducting a planned maintenance from 21 October 2026 at 20:00 PDT until 22 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.</p> Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>07:24:04</var> GMT+0</small><br><strong>Planned</strong> - <p>Twilio is conducting a planned maintenance from 21 October 2026 at 20:00 PDT until 22 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.</p>.</p> ]]> Thu, 22 Oct 2026 03:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmtmmoh2h1w8s0rnp96xefywh https://wundertreos.instatus.com/maintenance/cmtmmoh2h1w8s0rnp96xefywh US SMS and MMS Carrier Maintenance - Small US Carriers Type: Maintenance Affected Components: SMS Oct 8, 21:15:33 GMT+0 - Planned - <p>A subset of small networks in the US are conducting a planned maintenance from 20 October 2026 at 02:00 PDT until 20 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to small US carriers handsets.</p> Type: Maintenance

Affected Components:

<p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>21:15:33</var> GMT+0</small><br><strong>Planned</strong> - <p>A subset of small networks in the US are conducting a planned maintenance from 20 October 2026 at 02:00 PDT until 20 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to small US carriers handsets.</p>.</p> ]]> Tue, 20 Oct 2026 09:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmv01h9qg0a170krzlao1qkho https://wundertreos.instatus.com/maintenance/cmv01h9qg0a170krzlao1qkho Multiple Destination SMS Carrier Partner Maintenance Type: Maintenance Duration: 6 hours Affected Components: SMS Sep 4, 20:02:28 GMT+0 - Planned - <p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 14 October 2026 at 22:00 PDT until 15 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via United States and Canada long codes.</p> Sep 18, 22:42:57 GMT+0 - Completed - This planned maintenance has been cancelled, and a rescheduled date has not yet been determined. We will keep you updated. Thank you for your understanding. Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>20:02:28</var> GMT+0</small><br><strong>Planned</strong> - <p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 14 October 2026 at 22:00 PDT until 15 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via United States and Canada long codes.</p>.</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>22:42:57</var> GMT+0</small><br><strong>Completed</strong> - This planned maintenance has been cancelled, and a rescheduled date has not yet been determined. We will keep you updated. Thank you for your understanding..</p> ]]> Thu, 15 Oct 2026 05:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmtndtuxj3ifh0rnpiogn0x1q https://wundertreos.instatus.com/maintenance/cmtndtuxj3ifh0rnpiogn0x1q United States SMS and MMS Carrier Partner Maintenance Type: Maintenance Affected Components: SMS Sep 25, 22:05:41 GMT+0 - Planned - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 14 October 2026 at 21:00 PDT until 15 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.</p> Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>22:05:41</var> GMT+0</small><br><strong>Planned</strong> - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 14 October 2026 at 21:00 PDT until 15 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.</p>.</p> ]]> Thu, 15 Oct 2026 04:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmuhijllk6e8w0rrv6ds6040g https://wundertreos.instatus.com/maintenance/cmuhijllk6e8w0rrv6ds6040g United States and Canada Twilio SMS and MMS Maintenance Type: Maintenance Affected Components: SMS Sep 4, 07:23:24 GMT+0 - Planned - <p>Twilio is conducting a planned maintenance from 14 October 2026 at 20:00 PDT until 15 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.</p> Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>07:23:24</var> GMT+0</small><br><strong>Planned</strong> - <p>Twilio is conducting a planned maintenance from 14 October 2026 at 20:00 PDT until 15 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.</p>.</p> ]]> Thu, 15 Oct 2026 03:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmtmmoh2g1w8q0rnp88zmag9q https://wundertreos.instatus.com/maintenance/cmtmmoh2g1w8q0rnp88zmag9q US SMS Carrier Maintenance - Small US Carriers Type: Maintenance Affected Components: SMS Oct 9, 23:21:33 GMT+0 - Planned - <p>A subset of small networks in the US are conducting a planned maintenance from 13 October 2026 at 21:00 PDT until 13 October 2026 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.</p> Type: Maintenance

Affected Components:

<p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>23:21:33</var> GMT+0</small><br><strong>Planned</strong> - <p>A subset of small networks in the US are conducting a planned maintenance from 13 October 2026 at 21:00 PDT until 13 October 2026 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.</p>.</p> ]]> Wed, 14 Oct 2026 04:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmv1le3id3f770rrz5sdyyts0 https://wundertreos.instatus.com/maintenance/cmv1le3id3f770rrz5sdyyts0 United States SMS and MMS Carrier Partner Maintenance Type: Maintenance Affected Components: SMS Sep 25, 22:05:24 GMT+0 - Planned - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 13 October 2026 at 21:00 PDT until 14 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.</p> Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>22:05:24</var> GMT+0</small><br><strong>Planned</strong> - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 13 October 2026 at 21:00 PDT until 14 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.</p>.</p> ]]> Wed, 14 Oct 2026 04:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmuhijlp56e900rrvgv8nhntx https://wundertreos.instatus.com/maintenance/cmuhijlp56e900rrvgv8nhntx US SMS Carrier Maintenance - Small US Carriers Type: Maintenance Affected Components: SMS Oct 7, 23:08:24 GMT+0 - Planned - <p>A subset of small networks in the US are conducting a planned maintenance from 13 October 2026 at 20:30 PDT until 14 October 2026 at 00:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.</p> Type: Maintenance

Affected Components:

<p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>23:08:24</var> GMT+0</small><br><strong>Planned</strong> - <p>A subset of small networks in the US are conducting a planned maintenance from 13 October 2026 at 20:30 PDT until 14 October 2026 at 00:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.</p>.</p> ]]> Wed, 14 Oct 2026 03:30:00 +0000 https://wundertreos.instatus.com/maintenance/cmuypz37t0e1a0rqrekaawwbe https://wundertreos.instatus.com/maintenance/cmuypz37t0e1a0rqrekaawwbe US SMS Carrier Maintenance - Small US Carriers Type: Maintenance Affected Components: SMS Oct 8, 03:50:49 GMT+0 - Planned - <p>A subset of small networks in the US are conducting a planned maintenance from 13 October 2026 at 20:00 PDT until 14 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.</p> Type: Maintenance

Affected Components:

<p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>03:50:49</var> GMT+0</small><br><strong>Planned</strong> - <p>A subset of small networks in the US are conducting a planned maintenance from 13 October 2026 at 20:00 PDT until 14 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.</p>.</p> ]]> Wed, 14 Oct 2026 03:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmuz05dkz0vus0kqruvf3vc4l https://wundertreos.instatus.com/maintenance/cmuz05dkz0vus0kqruvf3vc4l Multiple Destination SMS Carrier Partner Maintenance Type: Maintenance Duration: 6 hours Affected Components: SMS Sep 4, 20:01:59 GMT+0 - Planned - <p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 12 October 2026 at 22:00 PDT until 13 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via United States and Canada long codes.</p> Sep 18, 22:39:09 GMT+0 - Completed - This planned maintenance has been cancelled, and a rescheduled date has not yet been determined. We will keep you updated. Thank you for your understanding. Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>20:01:59</var> GMT+0</small><br><strong>Planned</strong> - <p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 12 October 2026 at 22:00 PDT until 13 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via United States and Canada long codes.</p>.</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>22:39:09</var> GMT+0</small><br><strong>Completed</strong> - This planned maintenance has been cancelled, and a rescheduled date has not yet been determined. We will keep you updated. Thank you for your understanding..</p> ]]> Tue, 13 Oct 2026 05:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmtndtuyk3ifl0rnpj3su47ww https://wundertreos.instatus.com/maintenance/cmtndtuyk3ifl0rnpj3su47ww Multiple Destination SMS Carrier Partner Maintenance Type: Maintenance Affected Components: SMS Sep 18, 23:00:04 GMT+0 - Planned - <p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 12 October 2026 at 20:00 PDT until 13 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via subset of United States and Canada long codes.</p> Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>23:00:04</var> GMT+0</small><br><strong>Planned</strong> - <p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 12 October 2026 at 20:00 PDT until 13 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via subset of United States and Canada long codes.</p>.</p> ]]> Tue, 13 Oct 2026 03:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmu7kf829bfxh0kmhbtdttgdg https://wundertreos.instatus.com/maintenance/cmu7kf829bfxh0kmhbtdttgdg Puerto Rico SMS Carrier Maintenance - Liberty Type: Maintenance Duration: 3 hours and 45 minutes Affected Components: SMS Oct 7, 23:08:42 GMT+0 - Planned - <p>The Liberty network in Puerto Rico is conducting a planned maintenance from 08 October 2026 at 19:45 PDT until 08 October 2026 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Liberty Puerto Rico handsets.</p> Oct 9, 01:45:07 GMT+0 - Planned - Maintenance will begin as scheduled in 60 minutes. Oct 9, 02:45:07 GMT+0 - Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 9, 06:30:08 GMT+0 - Completed - The scheduled maintenance has been completed. Type: Maintenance

Duration: 3 hours and 45 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>23:08:42</var> GMT+0</small><br><strong>Planned</strong> - <p>The Liberty network in Puerto Rico is conducting a planned maintenance from 08 October 2026 at 19:45 PDT until 08 October 2026 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Liberty Puerto Rico handsets.</p>.</p> <p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>01:45:07</var> GMT+0</small><br><strong>Planned</strong> - Maintenance will begin as scheduled in 60 minutes..</p> <p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>02:45:07</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary..</p> <p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>06:30:08</var> GMT+0</small><br><strong>Completed</strong> - The scheduled maintenance has been completed..</p> ]]> Fri, 9 Oct 2026 02:45:00 +0000 https://wundertreos.instatus.com/maintenance/cmuypz3460e170rqrshejip3a https://wundertreos.instatus.com/maintenance/cmuypz3460e170rqrshejip3a SMS Delivery Delays from Twilio to Verizon United States Type: Incident Duration: 21 days, 9 hours and 15 minutes Affected Components: SMS Oct 8, 22:50:50 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Oct 9, 02:13:17 GMT+0 - Monitoring - We have observed a recovery in SMS delivery from Twilio to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Oct 9, 04:21:08 GMT+0 - Resolved - The incident has been resolved and SMS delivery from Twilio to Verizon network subscribers in the United States is operating normally. Oct 8, 19:47:52 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Oct 8, 20:50:08 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Oct 8, 20:50:08 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Type: Incident

Duration: 21 days, 9 hours and 15 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>22:50:50</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>02:13:17</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery from Twilio to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>04:21:08</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and SMS delivery from Twilio to Verizon network subscribers in the United States is operating normally..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>19:47:52</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>20:50:08</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>20:50:08</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available..</p> ]]> Thu, 8 Oct 2026 19:47:52 +0000 https://wundertreos.instatus.com/incident/cmuzy9j0w0g3a0rrz0qzzq7al https://wundertreos.instatus.com/incident/cmuzy9j0w0g3a0rrz0qzzq7al Multiple Destination SMS Carrier Partner Maintenance Type: Maintenance Duration: 6 hours Affected Components: SMS Oct 8, 11:00:07 GMT+0 - Completed - The scheduled maintenance has been completed. Oct 8, 11:00:07 GMT+0 - Completed - The scheduled maintenance has been completed. Oct 8, 04:00:34 GMT+0 - Planned - Maintenance will begin as scheduled in 60 minutes. Oct 8, 05:00:07 GMT+0 - Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 4, 20:01:41 GMT+0 - Planned - <p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 07 October 2026 at 22:00 PDT until 08 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via United States and Canada long codes.</p> Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>11:00:07</var> GMT+0</small><br><strong>Completed</strong> - The scheduled maintenance has been completed..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>11:00:07</var> GMT+0</small><br><strong>Completed</strong> - The scheduled maintenance has been completed..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>04:00:34</var> GMT+0</small><br><strong>Planned</strong> - Maintenance will begin as scheduled in 60 minutes..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>05:00:07</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary..</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>20:01:41</var> GMT+0</small><br><strong>Planned</strong> - <p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 07 October 2026 at 22:00 PDT until 08 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via United States and Canada long codes.</p>.</p> ]]> Thu, 8 Oct 2026 05:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmtndtuxc3iff0rnpyllckqrm https://wundertreos.instatus.com/maintenance/cmtndtuxc3iff0rnpyllckqrm Multiple Destination SMS Carrier Partner Maintenance Type: Maintenance Duration: 9 hours Affected Components: SMS Oct 6, 07:08:46 GMT+0 - Planned - <p>Our SMS carrier partner in the United States and Canada is conducting an emergency maintenance from 07 October 2026 at 21:00 PDT until 08 October 2026 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via subset of United States and Canada long codes.</p> Oct 8, 03:01:16 GMT+0 - Planned - Maintenance will begin as scheduled in 60 minutes. Oct 8, 04:01:10 GMT+0 - Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 8, 13:00:08 GMT+0 - Completed - The scheduled maintenance has been completed. Type: Maintenance

Duration: 9 hours

Affected Components:

<p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>07:08:46</var> GMT+0</small><br><strong>Planned</strong> - <p>Our SMS carrier partner in the United States and Canada is conducting an emergency maintenance from 07 October 2026 at 21:00 PDT until 08 October 2026 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via subset of United States and Canada long codes.</p>.</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>03:01:16</var> GMT+0</small><br><strong>Planned</strong> - Maintenance will begin as scheduled in 60 minutes..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>04:01:10</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>13:00:08</var> GMT+0</small><br><strong>Completed</strong> - The scheduled maintenance has been completed..</p> ]]> Thu, 8 Oct 2026 04:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmuwc8g192w2b0rrt1l3u0lte https://wundertreos.instatus.com/maintenance/cmuwc8g192w2b0rrt1l3u0lte United States SMS and MMS Carrier Partner Maintenance Type: Maintenance Duration: 6 hours Affected Components: SMS Sep 25, 23:02:52 GMT+0 - Planned - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 07 October 2026 at 21:00 PDT until 08 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.</p> Oct 8, 03:00:33 GMT+0 - Planned - Maintenance will begin as scheduled in 60 minutes. Oct 8, 10:00:08 GMT+0 - Completed - The scheduled maintenance has been completed. Oct 8, 04:00:07 GMT+0 - Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary. Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>23:02:52</var> GMT+0</small><br><strong>Planned</strong> - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 07 October 2026 at 21:00 PDT until 08 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.</p>.</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>03:00:33</var> GMT+0</small><br><strong>Planned</strong> - Maintenance will begin as scheduled in 60 minutes..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>10:00:08</var> GMT+0</small><br><strong>Completed</strong> - The scheduled maintenance has been completed..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>04:00:07</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary..</p> ]]> Thu, 8 Oct 2026 04:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmuhkieak6gru0rrvid20fvx5 https://wundertreos.instatus.com/maintenance/cmuhkieak6gru0rrvid20fvx5 United States and Canada Twilio SMS and MMS Maintenance Type: Maintenance Duration: 4 hours Affected Components: SMS Oct 8, 03:00:16 GMT+0 - Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 8, 07:00:09 GMT+0 - Completed - The scheduled maintenance has been completed. Sep 4, 07:12:56 GMT+0 - Planned - <p>Twilio is conducting a planned maintenance from 07 October 2026 at 20:00 PDT until 08 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.</p> Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>03:00:16</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>07:00:09</var> GMT+0</small><br><strong>Completed</strong> - The scheduled maintenance has been completed..</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>07:12:56</var> GMT+0</small><br><strong>Planned</strong> - <p>Twilio is conducting a planned maintenance from 07 October 2026 at 20:00 PDT until 08 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.</p>.</p> ]]> Thu, 8 Oct 2026 03:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmtmmbkbi1m3w0knpq8omjtcp https://wundertreos.instatus.com/maintenance/cmtmmbkbi1m3w0knpq8omjtcp SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States Type: Incident Duration: 18 days, 12 hours and 32 minutes Affected Components: SMS Oct 7, 22:33:41 GMT+0 - Resolved - The incident has been resolved and SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States are operating normally. Oct 7, 15:41:09 GMT+0 - Identified - Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Oct 7, 16:44:16 GMT+0 - Identified - Twilio customers may be experiencing SMS and MMS Delivery Receipt Delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Oct 7, 18:40:49 GMT+0 - Monitoring - We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Oct 7, 20:43:08 GMT+0 - Monitoring - We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available. Type: Incident

Duration: 18 days, 12 hours and 32 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>22:33:41</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States are operating normally..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>15:41:09</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>16:44:16</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS and MMS Delivery Receipt Delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>18:40:49</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>20:43:08</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available..</p> ]]> Wed, 7 Oct 2026 15:09:08 +0000 https://wundertreos.instatus.com/incident/cmuya375800a50lpngcnwlrtp https://wundertreos.instatus.com/incident/cmuya375800a50lpngcnwlrtp SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States Type: Incident Duration: 18 days, 12 hours and 32 minutes Affected Components: SMS Oct 7, 22:33:41 GMT+0 - Resolved - The incident has been resolved and SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States are operating normally. Oct 7, 15:41:09 GMT+0 - Identified - Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Oct 7, 16:44:16 GMT+0 - Identified - Twilio customers may be experiencing SMS and MMS Delivery Receipt Delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Oct 7, 18:40:49 GMT+0 - Monitoring - We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Oct 7, 20:43:08 GMT+0 - Monitoring - We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available. Type: Incident

Duration: 18 days, 12 hours and 32 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>22:33:41</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States are operating normally..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>15:41:09</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>16:44:16</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS and MMS Delivery Receipt Delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>18:40:49</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>20:43:08</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available..</p> ]]> Wed, 7 Oct 2026 15:09:08 +0000 https://wundertreos.instatus.com/incident/cmuya377m00a60lpnqax29nps https://wundertreos.instatus.com/incident/cmuya377m00a60lpnqax29nps SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States Type: Incident Duration: 14 days, 20 hours and 27 minutes Affected Components: SMS Oct 7, 06:19:57 GMT+0 - Investigating - Twilio customers may be experiencing SMS delivery delays between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. Oct 7, 06:53:13 GMT+0 - Investigating - Twilio customers may be experiencing SMS and MMS delivery delays and delivery failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. Oct 7, 07:22:50 GMT+0 - Investigating - Twilio customers may be experiencing SMS delivery delays and delivery failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available. Oct 7, 09:10:28 GMT+0 - Identified - Twilio customers may be experiencing SMS and MMS delivery delays and delivery receipt delays between Twilio and AT&T network in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Oct 7, 10:08:17 GMT+0 - Monitoring - We have observed a recovery in SMS and MMS delivery between Twilio and AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Oct 7, 12:16:24 GMT+0 - Resolved - The incident has been resolved and SMS and MMS delivery between Twilio and AT&T network subscribers in the United States are operating normally. Type: Incident

Duration: 14 days, 20 hours and 27 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>06:19:57</var> GMT+0</small><br><strong>Investigating</strong> - Twilio customers may be experiencing SMS delivery delays between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>06:53:13</var> GMT+0</small><br><strong>Investigating</strong> - Twilio customers may be experiencing SMS and MMS delivery delays and delivery failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>07:22:50</var> GMT+0</small><br><strong>Investigating</strong> - Twilio customers may be experiencing SMS delivery delays and delivery failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>09:10:28</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS and MMS delivery delays and delivery receipt delays between Twilio and AT&T network in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>10:08:17</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS and MMS delivery between Twilio and AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>12:16:24</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and SMS and MMS delivery between Twilio and AT&T network subscribers in the United States are operating normally..</p> ]]> Wed, 7 Oct 2026 06:19:57 +0000 https://wundertreos.instatus.com/incident/cmuxq38yh09mi0klu92zn2lbr https://wundertreos.instatus.com/incident/cmuxq38yh09mi0klu92zn2lbr US SMS Carrier Maintenance - Small US Carriers Type: Maintenance Duration: 2 hours Affected Components: SMS Sep 25, 22:04:53 GMT+0 - Planned - <p>A subset of small networks in the US are conducting a planned maintenance from 06 October 2026 at 02:00 PDT until 06 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.</p> Oct 6, 11:00:13 GMT+0 - Completed - The scheduled maintenance has been completed. Oct 6, 08:00:19 GMT+0 - Planned - Maintenance will begin as scheduled in 60 minutes. Oct 6, 09:00:26 GMT+0 - Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary. Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>22:04:53</var> GMT+0</small><br><strong>Planned</strong> - <p>A subset of small networks in the US are conducting a planned maintenance from 06 October 2026 at 02:00 PDT until 06 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.</p>.</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>11:00:13</var> GMT+0</small><br><strong>Completed</strong> - The scheduled maintenance has been completed..</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>08:00:19</var> GMT+0</small><br><strong>Planned</strong> - Maintenance will begin as scheduled in 60 minutes..</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>09:00:26</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary..</p> ]]> Tue, 6 Oct 2026 09:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmuhijlm96e8y0rrv4l2g4xeo https://wundertreos.instatus.com/maintenance/cmuhijlm96e8y0rrv4l2g4xeo Multiple Destination SMS Carrier Partner Maintenance Type: Maintenance Duration: 6 hours Affected Components: SMS Sep 4, 20:01:19 GMT+0 - Planned - <p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 05 October 2026 at 22:00 PDT until 06 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via subset of United States and Canada long codes.</p> Sep 18, 17:55:44 GMT+0 - Completed - This planned maintenance has been cancelled, and a rescheduled date has not yet been determined. We will keep you updated. Thank you for your understanding. Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>20:01:19</var> GMT+0</small><br><strong>Planned</strong> - <p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 05 October 2026 at 22:00 PDT until 06 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via subset of United States and Canada long codes.</p>.</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>17:55:44</var> GMT+0</small><br><strong>Completed</strong> - This planned maintenance has been cancelled, and a rescheduled date has not yet been determined. We will keep you updated. Thank you for your understanding..</p> ]]> Tue, 6 Oct 2026 05:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmtndtuxr3ifj0rnpt2yvv7t2 https://wundertreos.instatus.com/maintenance/cmtndtuxr3ifj0rnpt2yvv7t2 United States SMS and MMS Carrier Partner Maintenance Type: Maintenance Duration: 6 hours Affected Components: SMS Oct 6, 10:00:08 GMT+0 - Completed - The scheduled maintenance has been completed. Oct 6, 03:00:28 GMT+0 - Planned - Maintenance will begin as scheduled in 60 minutes. Oct 6, 04:00:08 GMT+0 - Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 16, 22:17:05 GMT+0 - Planned - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 05 October 2026 at 21:00 PDT until 06 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via subset of United States long codes.</p> Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>10:00:08</var> GMT+0</small><br><strong>Completed</strong> - The scheduled maintenance has been completed..</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>03:00:28</var> GMT+0</small><br><strong>Planned</strong> - Maintenance will begin as scheduled in 60 minutes..</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>04:00:08</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>22:17:05</var> GMT+0</small><br><strong>Planned</strong> - <p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 05 October 2026 at 21:00 PDT until 06 October 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via subset of United States long codes.</p>.</p> ]]> Tue, 6 Oct 2026 04:00:00 +0000 https://wundertreos.instatus.com/maintenance/cmu4nxkqd5y2p0rmh8psw49dq https://wundertreos.instatus.com/maintenance/cmu4nxkqd5y2p0rmh8psw49dq Puerto Rico SMS Carrier Maintenance - Liberty Type: Maintenance Duration: 3 hours and 45 minutes Affected Components: SMS Oct 2, 21:29:35 GMT+0 - Planned - <p>The Liberty network in Puerto Rico is conducting a planned maintenance from 05 October 2026 at 19:45 PDT until 05 October 2026 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Liberty Puerto Rico handsets.</p> Oct 6, 01:45:07 GMT+0 - Planned - Maintenance will begin as scheduled in 60 minutes. Oct 6, 02:45:08 GMT+0 - Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 6, 06:30:07 GMT+0 - Completed - The scheduled maintenance has been completed. Type: Maintenance

Duration: 3 hours and 45 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>21:29:35</var> GMT+0</small><br><strong>Planned</strong> - <p>The Liberty network in Puerto Rico is conducting a planned maintenance from 05 October 2026 at 19:45 PDT until 05 October 2026 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Liberty Puerto Rico handsets.</p>.</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>01:45:07</var> GMT+0</small><br><strong>Planned</strong> - Maintenance will begin as scheduled in 60 minutes..</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>02:45:08</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary..</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>06:30:07</var> GMT+0</small><br><strong>Completed</strong> - The scheduled maintenance has been completed..</p> ]]> Tue, 6 Oct 2026 02:45:00 +0000 https://wundertreos.instatus.com/maintenance/cmurhdiq92c9u0kpnzzxcf51m https://wundertreos.instatus.com/maintenance/cmurhdiq92c9u0kpnzzxcf51m SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States Type: Incident Duration: 12 days, 20 hours and 59 minutes Affected Components: SMS Oct 5, 23:25:14 GMT+0 - Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. Oct 6, 00:25:33 GMT+0 - Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available. Oct 6, 02:27:07 GMT+0 - Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Oct 6, 04:34:13 GMT+0 - Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally. Type: Incident

Duration: 12 days, 20 hours and 59 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>23:25:14</var> GMT+0</small><br><strong>Investigating</strong> - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>00:25:33</var> GMT+0</small><br><strong>Investigating</strong> - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>02:27:07</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>04:34:13</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally..</p> ]]> Mon, 5 Oct 2026 23:25:14 +0000 https://wundertreos.instatus.com/incident/cmuvvt5sq222q0rrt4jlfepsg https://wundertreos.instatus.com/incident/cmuvvt5sq222q0rrt4jlfepsg SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States Type: Incident Duration: 19 hours and 10 minutes Affected Components: SMS Oct 5, 04:28:53 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Oct 5, 04:48:04 GMT+0 - Resolved - The incident has been resolved and SMS delivery from a Subset of Twilio Long Codes to AT&T United States is operating normally. Type: Incident

Duration: 19 hours and 10 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>04:28:53</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>04:48:04</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and SMS delivery from a Subset of Twilio Long Codes to AT&T United States is operating normally..</p> ]]> Mon, 5 Oct 2026 04:28:53 +0000 https://wundertreos.instatus.com/incident/cmuur2uyi0fhp0krtn0xl0jpi https://wundertreos.instatus.com/incident/cmuur2uyi0fhp0krtn0xl0jpi SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States Type: Incident Duration: 19 hours and 10 minutes Affected Components: SMS Oct 5, 04:28:53 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Oct 5, 04:48:04 GMT+0 - Resolved - The incident has been resolved and SMS delivery from a Subset of Twilio Long Codes to AT&T United States is operating normally. Type: Incident

Duration: 19 hours and 10 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>04:28:53</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>04:48:04</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and SMS delivery from a Subset of Twilio Long Codes to AT&T United States is operating normally..</p> ]]> Mon, 5 Oct 2026 04:28:53 +0000 https://wundertreos.instatus.com/incident/cmuur2uxa0fho0krtpvk4497r https://wundertreos.instatus.com/incident/cmuur2uxa0fho0krtpvk4497r WundertreOS API is back up Type: Incident Affected Components: WundertreOS API Oct 4, 16:30:20 GMT+0 - Investigating - WundertreOS API is down at the moment. This incident was automatically created by Instatus monitoring. Oct 4, 16:35:01 GMT+0 - Resolved - WundertreOS API is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>16:30:20</var> GMT+0</small><br><strong>Investigating</strong> - WundertreOS API is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>16:35:01</var> GMT+0</small><br><strong>Resolved</strong> - WundertreOS API is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Sun, 4 Oct 2026 16:30:20 +0000 https://wundertreos.instatus.com/incident/cmuu1ehke00nq07r502lyxo82 https://wundertreos.instatus.com/incident/cmuu1ehke00nq07r502lyxo82 Project Lifecycle Issues in eu-west-1 Type: Incident Duration: 5 days, 1 hour and 52 minutes Affected Components: , WundertreOS Database → Sep 24, 16:23:54 GMT+0 - Identified - All projects affected by the upstream infrastructure issues, and mitigation efforts are underway internally. These affected projects will be brought back up on new hardware as quickly as possible. Sep 24, 15:36:10 GMT+0 - Investigating - We are investigating project lifecycle operation issues in eu-west-1. Sep 24, 15:50:26 GMT+0 - Identified - We have isolated the scope of the problem to a specific upstream incident. We are working to address the upstream incident and determine mitigations. Sep 24, 16:56:04 GMT+0 - Identified - Most projects have been brought back up, and the team is working on the remaining projects, which should be completed soon. This issue was related to specific underlying hardware in the region, so this was isolated to only projects on that hardware. Project lifecycle operations (restarts, upgrades, etc) broadly across the region remain available. Sep 24, 17:03:16 GMT+0 - Identified - The remaining projects have now been brought back up, and we have no projects remaining on the unhealthy underlying hardware in the upstream infrastructure. We are monitoring to ensure ongoing stability. Sep 24, 17:12:33 GMT+0 - Monitoring - We are continuing to monitor to ensure ongoing stability. Sep 24, 17:38:02 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 days, 1 hour and 52 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>16:23:54</var> GMT+0</small><br><strong>Identified</strong> - All projects affected by the upstream infrastructure issues, and mitigation efforts are underway internally. These affected projects will be brought back up on new hardware as quickly as possible..</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>15:36:10</var> GMT+0</small><br><strong>Investigating</strong> - We are investigating project lifecycle operation issues in eu-west-1..</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>15:50:26</var> GMT+0</small><br><strong>Identified</strong> - We have isolated the scope of the problem to a specific upstream incident. We are working to address the upstream incident and determine mitigations..</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>16:56:04</var> GMT+0</small><br><strong>Identified</strong> - Most projects have been brought back up, and the team is working on the remaining projects, which should be completed soon. This issue was related to specific underlying hardware in the region, so this was isolated to only projects on that hardware. Project lifecycle operations (restarts, upgrades, etc) broadly across the region remain available..</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>17:03:16</var> GMT+0</small><br><strong>Identified</strong> - The remaining projects have now been brought back up, and we have no projects remaining on the unhealthy underlying hardware in the upstream infrastructure. We are monitoring to ensure ongoing stability..</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>17:12:33</var> GMT+0</small><br><strong>Monitoring</strong> - We are continuing to monitor to ensure ongoing stability..</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>17:38:02</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 24 Sep 2026 15:36:10 +0000 https://wundertreos.instatus.com/incident/cmufp69ss2ekk0krv5q4zhjwm https://wundertreos.instatus.com/incident/cmufp69ss2ekk0krv5q4zhjwm SMS Delivery Failures from Twilio to Multiple Countries Type: Incident Duration: 22 days, 23 hours and 51 minutes Affected Components: SMS Sep 23, 18:11:16 GMT+0 - Monitoring - We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender Type to multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Sep 23, 20:10:00 GMT+0 - Resolved - The incident has been resolved and SMS delivery from Twilio to affected countries is operating normally. Sep 23, 10:58:09 GMT+0 - Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. Sep 23, 11:14:17 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Sep 23, 12:15:01 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Sep 23, 14:15:47 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender Type to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Type: Incident

Duration: 22 days, 23 hours and 51 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>18:11:16</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender Type to multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>20:10:00</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and SMS delivery from Twilio to affected countries is operating normally..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>10:58:09</var> GMT+0</small><br><strong>Investigating</strong> - Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>11:14:17</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>12:15:01</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>14:15:47</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender Type to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available..</p> ]]> Wed, 23 Sep 2026 10:58:09 +0000 https://wundertreos.instatus.com/incident/cmudzq2tan7ha0kmhh525s621 https://wundertreos.instatus.com/incident/cmudzq2tan7ha0kmhh525s621 Storage search failing for restored projects Type: Incident Duration: 2 days, 5 hours and 36 minutes Affected Components: Storage Buckets Sep 24, 10:01:25 GMT+0 - Resolved - Storage is now operating normally. We apologise for the disruption. Hardening measures are being put in place to prevent recurrence and will be communicated upon completion. Sep 23, 09:31:49 GMT+0 - Investigating - We have identified an issue with Storage for projects are restoring from backups. Users may experience increased 500 errors. We are working to identify the root cause and will notify for any progress as soon as we have an update Sep 23, 10:20:36 GMT+0 - Monitoring - A fix has been implemented for the affected tenants and we are monitoring the results. We will continue to monitor the situation and will provide further updates as more information becomes available. Type: Incident

Duration: 2 days, 5 hours and 36 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>10:01:25</var> GMT+0</small><br><strong>Resolved</strong> - Storage is now operating normally. We apologise for the disruption. Hardening measures are being put in place to prevent recurrence and will be communicated upon completion..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>09:31:49</var> GMT+0</small><br><strong>Investigating</strong> - We have identified an issue with Storage for projects are restoring from backups. Users may experience increased 500 errors. We are working to identify the root cause and will notify for any progress as soon as we have an update.</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>10:20:36</var> GMT+0</small><br><strong>Monitoring</strong> - A fix has been implemented for the affected tenants and we are monitoring the results. We will continue to monitor the situation and will provide further updates as more information becomes available..</p> ]]> Wed, 23 Sep 2026 09:31:49 +0000 https://wundertreos.instatus.com/incident/cmudwoucdn1qn0kmhdkm7xl13 https://wundertreos.instatus.com/incident/cmudwoucdn1qn0kmhdkm7xl13 Increased error rate in project creation and project restore Type: Incident Duration: 3 days and 16 hours Affected Components: Compute Sep 23, 09:21:14 GMT+0 - Investigating - We are currently investigating this issue Sep 23, 09:54:10 GMT+0 - Monitoring - A fix has been implemented and we are monitoring the results. Sep 23, 09:39:45 GMT+0 - Identified - We've identified the issue affecting project creation and are implementing a fix. Users may experience delays when creating new projects while we work to resolve this. Sep 23, 10:49:14 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 days and 16 hours

Affected Components:

<p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>09:21:14</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>09:54:10</var> GMT+0</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>09:39:45</var> GMT+0</small><br><strong>Identified</strong> - We've identified the issue affecting project creation and are implementing a fix. Users may experience delays when creating new projects while we work to resolve this..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>10:49:14</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 23 Sep 2026 09:21:14 +0000 https://wundertreos.instatus.com/incident/cmudwc1gin0r70kmhj2n9qwe2 https://wundertreos.instatus.com/incident/cmudwc1gin0r70kmhj2n9qwe2 SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico Type: Incident Duration: 8 days, 11 hours and 8 minutes Affected Components: SMS Sep 24, 07:11:27 GMT+0 - Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available. Sep 25, 07:22:03 GMT+0 - Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available. Sep 25, 22:46:35 GMT+0 - Resolved - The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico are operating normally. Sep 22, 18:45:31 GMT+0 - Monitoring - We have observed a recovery in SMS delivery receipts from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Sep 22, 11:15:16 GMT+0 - Monitoring - We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available. Sep 22, 17:38:33 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available. Sep 22, 20:45:54 GMT+0 - Monitoring - We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available. Sep 22, 22:19:21 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Sep 23, 15:11:09 GMT+0 - Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available. Sep 22, 23:21:27 GMT+0 - Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Sep 23, 01:31:14 GMT+0 - Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available. Sep 23, 07:10:44 GMT+0 - Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available. Type: Incident

Duration: 8 days, 11 hours and 8 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>07:11:27</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>07:22:03</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>22:46:35</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico are operating normally..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>18:45:31</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery receipts from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>11:15:16</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>17:38:33</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>20:45:54</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>22:19:21</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>15:11:09</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>23:21:27</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>01:31:14</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>07:10:44</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available..</p> ]]> Sun, 20 Sep 2026 17:47:27 +0000 https://wundertreos.instatus.com/incident/cmuckzxdijdvv0rmh9z6fz82c https://wundertreos.instatus.com/incident/cmuckzxdijdvv0rmh9z6fz82c Project Lifecycle Activity Degradation Type: Incident Duration: 5 days and 28 minutes Affected Components: , WundertreOS Database → Sep 19, 20:12:05 GMT+0 - Investigating - We are experiencing degradation of project lifecycle activities. We are investigating. Sep 19, 20:34:15 GMT+0 - Investigating - We are observing recovery in project lifecycle operations. Our team is investigating the root cause and actively working to prevent recurrence. Sep 19, 21:25:42 GMT+0 - Monitoring - Project lifecycle operations have remained stable. We will continue to monitor the platform. Sep 19, 22:12:33 GMT+0 - Resolved - Project lifecycle operations are behaving normally. Type: Incident

Duration: 5 days and 28 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>20:12:05</var> GMT+0</small><br><strong>Investigating</strong> - We are experiencing degradation of project lifecycle activities. We are investigating..</p> <p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>20:34:15</var> GMT+0</small><br><strong>Investigating</strong> - We are observing recovery in project lifecycle operations. Our team is investigating the root cause and actively working to prevent recurrence..</p> <p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>21:25:42</var> GMT+0</small><br><strong>Monitoring</strong> - Project lifecycle operations have remained stable. We will continue to monitor the platform..</p> <p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>22:12:33</var> GMT+0</small><br><strong>Resolved</strong> - Project lifecycle operations are behaving normally..</p> ]]> Sat, 19 Sep 2026 20:12:05 +0000 https://wundertreos.instatus.com/incident/cmu8tsjzqd0gb0rmh2fdr5pjt https://wundertreos.instatus.com/incident/cmu8tsjzqd0gb0rmh2fdr5pjt Auth Service Outage Type: Incident Duration: 5 days, 16 hours and 22 minutes Affected Components: Auth Sep 16, 07:17:12 GMT+0 - Identified - We have identified an issue related to the Auth service on some projects. We are actively working on a fix. Sep 16, 08:29:44 GMT+0 - Identified - We have identified a subset of projects with a failing Auth service. Our team is working to remediate the issue. Sep 16, 09:09:29 GMT+0 - Monitoring - We implemented a fix and are monitoring the system. Sep 16, 09:33:34 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 days, 16 hours and 22 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>07:17:12</var> GMT+0</small><br><strong>Identified</strong> - We have identified an issue related to the Auth service on some projects. We are actively working on a fix..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>08:29:44</var> GMT+0</small><br><strong>Identified</strong> - We have identified a subset of projects with a failing Auth service. Our team is working to remediate the issue..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>09:09:29</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are monitoring the system..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>09:33:34</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 16 Sep 2026 07:17:12 +0000 https://wundertreos.instatus.com/incident/cmu3rs9ci44a20kmh0p1hs97j https://wundertreos.instatus.com/incident/cmu3rs9ci44a20kmh0p1hs97j SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada Type: Incident Duration: 10 days, 16 hours and 34 minutes Affected Components: SMS Sep 15, 18:33:11 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Sep 15, 20:24:56 GMT+0 - Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Videotron network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Sep 15, 18:00:54 GMT+0 - Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. Sep 15, 19:33:32 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Sep 15, 22:12:52 GMT+0 - Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada is operating normally. Sep 15, 17:56:18 GMT+0 - Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. Type: Incident

Duration: 10 days, 16 hours and 34 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>18:33:11</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>20:24:56</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Videotron network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>18:00:54</var> GMT+0</small><br><strong>Investigating</strong> - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>19:33:32</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>22:12:52</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and SMS delivery from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada is operating normally..</p> <p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>17:56:18</var> GMT+0</small><br><strong>Investigating</strong> - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> ]]> Tue, 15 Sep 2026 17:56:18 +0000 https://wundertreos.instatus.com/incident/cmu2z7cy72x870kmh02bf0c72 https://wundertreos.instatus.com/incident/cmu2z7cy72x870kmh02bf0c72 SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico Type: Incident Affected Components: SMS Sep 11, 22:07:29 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Sep 12, 00:09:29 GMT+0 - Monitoring - We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Sep 12, 02:11:37 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Sep 12, 03:11:54 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Sep 12, 04:17:36 GMT+0 - Monitoring - We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Sep 12, 06:18:56 GMT+0 - Resolved - The incident has been resolved and SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico is operating normally. Sep 11, 20:56:46 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Type: Incident

Affected Components:

<p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>22:07:29</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 12</var>, <var data-var='time'>00:09:29</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 12</var>, <var data-var='time'>02:11:37</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 12</var>, <var data-var='time'>03:11:54</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 12</var>, <var data-var='time'>04:17:36</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 12</var>, <var data-var='time'>06:18:56</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico is operating normally..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>20:56:46</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> ]]> Fri, 11 Sep 2026 20:37:18 +0000 https://wundertreos.instatus.com/incident/cmtxfvghk1tnw0rl9nigbiajg https://wundertreos.instatus.com/incident/cmtxfvghk1tnw0rl9nigbiajg SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States Type: Incident Duration: 13 days, 15 hours and 23 minutes Affected Components: SMS Sep 10, 18:59:03 GMT+0 - Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. Sep 10, 19:04:53 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Sep 10, 20:06:04 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. Sep 10, 22:10:20 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Sep 10, 22:25:21 GMT+0 - Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Sep 11, 00:26:26 GMT+0 - Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States is operating normally. Type: Incident

Duration: 13 days, 15 hours and 23 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>18:59:03</var> GMT+0</small><br><strong>Investigating</strong> - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>19:04:53</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>20:06:04</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>22:10:20</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>22:25:21</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>00:26:26</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States is operating normally..</p> ]]> Thu, 10 Sep 2026 18:59:03 +0000 https://wundertreos.instatus.com/incident/cmtvwbsq09ec40rqjjlakqec7 https://wundertreos.instatus.com/incident/cmtvwbsq09ec40rqjjlakqec7 Unresponsive Projects Type: Incident Duration: 10 days, 4 hours and 15 minutes Affected Components: , WundertreOS Database → Sep 11, 06:19:34 GMT+0 - Monitoring - We have rolled out a fix across all regions and are continuing to monitor over the next few hours. Due to this incident, impacted users who's project were compute constrained would have received a 'Your Supabase Project <Name> is running out of Disk IO Budget' email which is no longer valid. No further action is required and your project availability should be restored to normal. Sep 10, 15:26:19 GMT+0 - Investigating - We are aware of Nano projects becoming unresponsive after a period of time, typically hours. We are investigating. Sep 10, 15:46:17 GMT+0 - Identified - We have identified why projects are becoming unresponsive and are implementing a mitigation. Sep 10, 17:13:30 GMT+0 - Identified - A refined fix is being rolled out to specific regions, we are assessing the impact of the fix. Sep 10, 17:59:49 GMT+0 - Identified - Fix rollouts have been successful in the initial regions, we are proceeding to roll out the fix globally. Sep 10, 19:41:50 GMT+0 - Identified - We have rolled out a version of the fix across all regions that will prevent recurrence of the issue. Users still affected by project outages are encouraged to restart their projects. Sep 11, 19:06:34 GMT+0 - Resolved - This incident has been resolved. Sep 11, 03:44:45 GMT+0 - Monitoring - We have rolled out a fix across all regions and are continuing to monitor over the next few hours. Users still affected by project outages are encouraged to restart their projects which has shown to resolve lasting errors. Type: Incident

Duration: 10 days, 4 hours and 15 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>06:19:34</var> GMT+0</small><br><strong>Monitoring</strong> - We have rolled out a fix across all regions and are continuing to monitor over the next few hours. Due to this incident, impacted users who's project were compute constrained would have received a 'Your Supabase Project <Name> is running out of Disk IO Budget' email which is no longer valid. No further action is required and your project availability should be restored to normal..</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>15:26:19</var> GMT+0</small><br><strong>Investigating</strong> - We are aware of Nano projects becoming unresponsive after a period of time, typically hours. We are investigating..</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>15:46:17</var> GMT+0</small><br><strong>Identified</strong> - We have identified why projects are becoming unresponsive and are implementing a mitigation..</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>17:13:30</var> GMT+0</small><br><strong>Identified</strong> - A refined fix is being rolled out to specific regions, we are assessing the impact of the fix..</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>17:59:49</var> GMT+0</small><br><strong>Identified</strong> - Fix rollouts have been successful in the initial regions, we are proceeding to roll out the fix globally..</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>19:41:50</var> GMT+0</small><br><strong>Identified</strong> - We have rolled out a version of the fix across all regions that will prevent recurrence of the issue. Users still affected by project outages are encouraged to restart their projects..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>19:06:34</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>03:44:45</var> GMT+0</small><br><strong>Monitoring</strong> - We have rolled out a fix across all regions and are continuing to monitor over the next few hours. Users still affected by project outages are encouraged to restart their projects which has shown to resolve lasting errors..</p> ]]> Thu, 10 Sep 2026 15:26:19 +0000 https://wundertreos.instatus.com/incident/cmtvonb2d969v0rqj4mpwsrj3 https://wundertreos.instatus.com/incident/cmtvonb2d969v0rqj4mpwsrj3 Console Page Loading Failures from Singapore to Twilio Type: Incident Affected Components: SMS Sep 10, 09:00:38 GMT+0 - Resolved - The incident has been resolved and access to the Twilio Console from Singapore is operating normally. Type: Incident

Affected Components:

<p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>09:00:38</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and access to the Twilio Console from Singapore is operating normally..</p> ]]> Thu, 10 Sep 2026 09:00:38 +0000 https://wundertreos.instatus.com/incident/cmtvaw7ag9t7k0kqjj5n8kte3 https://wundertreos.instatus.com/incident/cmtvaw7ag9t7k0kqjj5n8kte3 SMS Delivery Failures from a Subset of Twilio Long Codes to AT&T United States Type: Incident Duration: 9 days, 15 hours and 54 minutes Affected Components: SMS Sep 9, 18:58:43 GMT+0 - Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes and Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. Sep 9, 19:22:01 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Sep 9, 20:19:05 GMT+0 - Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Sep 9, 22:20:55 GMT+0 - Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available. Sep 9, 22:50:37 GMT+0 - Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally. Type: Incident

Duration: 9 days, 15 hours and 54 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>18:58:43</var> GMT+0</small><br><strong>Investigating</strong> - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes and Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>19:22:01</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>20:19:05</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>22:20:55</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>22:50:37</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally..</p> ]]> Wed, 9 Sep 2026 18:58:42 +0000 https://wundertreos.instatus.com/incident/cmtugpgkf8ast0kqjhscyj1ou https://wundertreos.instatus.com/incident/cmtugpgkf8ast0kqjhscyj1ou SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Nex-Tech Wireless United States Type: Incident Duration: 24 days, 14 hours and 29 minutes Affected Components: SMS Sep 7, 23:54:30 GMT+0 - Investigating - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available. Sep 8, 01:20:38 GMT+0 - Investigating - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Nex-Tech Wireless network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available. Sep 8, 05:09:11 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Nex-Tech Wireless LLC network subscribers in the United States. Our team has identified the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available. Sep 8, 17:39:18 GMT+0 - Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Sep 8, 07:52:03 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hour or as soon as more information becomes available. Sep 8, 19:39:39 GMT+0 - Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available. Sep 8, 20:34:15 GMT+0 - Resolved - The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States are operating normally. Sep 8, 12:02:31 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Nex-Tech Wireless LLC network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available. Type: Incident

Duration: 24 days, 14 hours and 29 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>23:54:30</var> GMT+0</small><br><strong>Investigating</strong> - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>01:20:38</var> GMT+0</small><br><strong>Investigating</strong> - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Nex-Tech Wireless network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>05:09:11</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Nex-Tech Wireless LLC network subscribers in the United States. Our team has identified the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>17:39:18</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>07:52:03</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hour or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>19:39:39</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>20:34:15</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States are operating normally..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>12:02:31</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Nex-Tech Wireless LLC network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available..</p> ]]> Mon, 7 Sep 2026 22:19:46 +0000 https://wundertreos.instatus.com/incident/cmtrwjk1q39nl0kqjyu1duk7e https://wundertreos.instatus.com/incident/cmtrwjk1q39nl0kqjyu1duk7e Project Creation Failures Type: Incident Duration: 6 days, 14 hours and 8 minutes Affected Components: , WundertreOS Database → Aug 31, 16:53:46 GMT+0 - Investigating - We have a working hypothesis on the cause of the issue, and are implementing steps to try to improve project creation performance. Aug 31, 17:20:50 GMT+0 - Investigating - We continue to work this issue. The steps we have taken are addressing the hypothesized cause of the issue. We are implementing further related mitigations. Aug 31, 17:49:04 GMT+0 - Investigating - While the first set of actions are taking effect, we are implementing a second set of likely mitigations to attempt to facilitate improvement in project creation. Aug 31, 18:01:08 GMT+0 - Identified - We are seeing the mitigation steps having the desired effect. Project creation is recovering. Aug 31, 18:29:54 GMT+0 - Monitoring - Project creation is reporting as recovered across the platform. We will monitor for stability in the near term. Aug 31, 19:06:38 GMT+0 - Resolved - Project creation has returned to baseline consistently. Aug 31, 16:28:30 GMT+0 - Investigating - Project creation is failing for new projects on the platform. We are investigating. Type: Incident

Duration: 6 days, 14 hours and 8 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>16:53:46</var> GMT+0</small><br><strong>Investigating</strong> - We have a working hypothesis on the cause of the issue, and are implementing steps to try to improve project creation performance..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>17:20:50</var> GMT+0</small><br><strong>Investigating</strong> - We continue to work this issue. The steps we have taken are addressing the hypothesized cause of the issue. We are implementing further related mitigations..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>17:49:04</var> GMT+0</small><br><strong>Investigating</strong> - While the first set of actions are taking effect, we are implementing a second set of likely mitigations to attempt to facilitate improvement in project creation..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>18:01:08</var> GMT+0</small><br><strong>Identified</strong> - We are seeing the mitigation steps having the desired effect. Project creation is recovering..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>18:29:54</var> GMT+0</small><br><strong>Monitoring</strong> - Project creation is reporting as recovered across the platform. We will monitor for stability in the near term..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>19:06:38</var> GMT+0</small><br><strong>Resolved</strong> - Project creation has returned to baseline consistently..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>16:28:30</var> GMT+0</small><br><strong>Investigating</strong> - Project creation is failing for new projects on the platform. We are investigating..</p> ]]> Mon, 31 Aug 2026 16:28:30 +0000 https://wundertreos.instatus.com/incident/cmthge5d27xmf0kpw0pic0r09 https://wundertreos.instatus.com/incident/cmthge5d27xmf0kpw0pic0r09 SMS Delivery Receipt Delays from Twilio Long Codes to Liberty Puerto Rico Type: Incident Duration: 18 days, 23 hours and 56 minutes Affected Components: SMS Aug 29, 12:53:58 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available. Aug 28, 18:10:48 GMT+0 - Monitoring - We have observed a recovery in SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available. Aug 29, 04:49:16 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available. Aug 28, 21:46:59 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available. Aug 28, 22:47:20 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available. Aug 29, 00:48:50 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available. Aug 30, 16:15:08 GMT+0 - Monitoring - We have observed a recovery in SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Aug 30, 04:59:40 GMT+0 - Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available. Aug 30, 18:17:34 GMT+0 - Resolved - The incident has been resolved and SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico are operating normally. Type: Incident

Duration: 18 days, 23 hours and 56 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 29</var>, <var data-var='time'>12:53:58</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available..</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>18:10:48</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available..</p> <p><small>Aug <var data-var='date'> 29</var>, <var data-var='time'>04:49:16</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available..</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>21:46:59</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available..</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>22:47:20</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Aug <var data-var='date'> 29</var>, <var data-var='time'>00:48:50</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available..</p> <p><small>Aug <var data-var='date'> 30</var>, <var data-var='time'>16:15:08</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a recovery in SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available..</p> <p><small>Aug <var data-var='date'> 30</var>, <var data-var='time'>04:59:40</var> GMT+0</small><br><strong>Identified</strong> - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available..</p> <p><small>Aug <var data-var='date'> 30</var>, <var data-var='time'>18:17:34</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved and SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico are operating normally..</p> ]]> Thu, 27 Aug 2026 22:17:37 +0000 https://wundertreos.instatus.com/incident/cmtd9tdca0myf0kpwhlcvnicp https://wundertreos.instatus.com/incident/cmtd9tdca0myf0kpwhlcvnicp pgBouncer issues on some older projects Type: Incident Duration: 25 days, 10 hours and 50 minutes Affected Components: Storage Buckets Aug 26, 21:36:24 GMT+0 - Investigating - Some users on Project versions 15.1 and older are experiencing a pgBouncer configuration issue causing connection issues for the Dedicated Pooler and Storage services. We are continuing our investigation of this issue. Aug 26, 19:49:36 GMT+0 - Investigating - Some users on older Projects are experiencing a pgBouncer configuration issue causing connection issues for the Dedicated Pooler and Storage services. This issue should only affect users with Project versions 15.1 and older. We have determined the cause of this issue and we are rolling out a fix. Aug 27, 01:21:38 GMT+0 - Identified - This issue is fixed in eu-central-2 and ap-south-1. We are continuing to rollout the fix to all regions. Aug 27, 10:12:12 GMT+0 - Identified - We are continuing to rollout the fix to further regions. Aug 27, 13:04:29 GMT+0 - Identified - An enhanced automated solution is currently being tested in staging. It is expected to be more effective and efficient than the approach used previously. Once testing has completed successfully, we will use this approach to roll out the fix in production. We will provide further updates as this work progresses. Aug 27, 16:34:16 GMT+0 - Monitoring - A fix has been rolled out across all regions, and results are positive. We will continue monitoring to ensure the service remains stable. Moving this incident to monitoring. Aug 27, 18:24:26 GMT+0 - Resolved - The fix has remained stable across all regions, and the issue has been resolved. Type: Incident

Duration: 25 days, 10 hours and 50 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>21:36:24</var> GMT+0</small><br><strong>Investigating</strong> - Some users on Project versions 15.1 and older are experiencing a pgBouncer configuration issue causing connection issues for the Dedicated Pooler and Storage services. We are continuing our investigation of this issue..</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>19:49:36</var> GMT+0</small><br><strong>Investigating</strong> - Some users on older Projects are experiencing a pgBouncer configuration issue causing connection issues for the Dedicated Pooler and Storage services. This issue should only affect users with Project versions 15.1 and older. We have determined the cause of this issue and we are rolling out a fix..</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>01:21:38</var> GMT+0</small><br><strong>Identified</strong> - This issue is fixed in eu-central-2 and ap-south-1. We are continuing to rollout the fix to all regions..</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>10:12:12</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to rollout the fix to further regions..</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>13:04:29</var> GMT+0</small><br><strong>Identified</strong> - An enhanced automated solution is currently being tested in staging. It is expected to be more effective and efficient than the approach used previously. Once testing has completed successfully, we will use this approach to roll out the fix in production. We will provide further updates as this work progresses..</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>16:34:16</var> GMT+0</small><br><strong>Monitoring</strong> - A fix has been rolled out across all regions, and results are positive. We will continue monitoring to ensure the service remains stable. Moving this incident to monitoring..</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>18:24:26</var> GMT+0</small><br><strong>Resolved</strong> - The fix has remained stable across all regions, and the issue has been resolved..</p> ]]> Wed, 26 Aug 2026 19:49:36 +0000 https://wundertreos.instatus.com/incident/cmtaiif42jem70kmg8hgkg0yv https://wundertreos.instatus.com/incident/cmtaiif42jem70kmg8hgkg0yv