WundertreOS - SMS Delivery Receipt Delays from Twilio Long Codes to Liberty Puerto Rico – Incident details

Ardament Website & Landing Page Hosting experiencing degraded performance

SMS Delivery Receipt Delays from Twilio Long Codes to Liberty Puerto Rico

ResolvedDegraded performance67 hours 59 minutes

Affected

SMS

Operational from 10:17 PM to 4:49 AM, Degraded performance from 4:49 AM to 4:15 PM, Operational from 4:15 PM to 6:17 PM

  • ResolvedUTC

    The incident has been resolved and SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico are operating normally.

  • MonitoringUTC

    We have observed a recovery in SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  • UpdateUTC

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.

  • UpdateUTC

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.

  • UpdateUTC

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

  • UpdateUTC

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

  • UpdateUTC

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

  • IdentifiedUTC

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  • MonitoringUTC

    We have observed a recovery in SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.