WundertreOS - SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico – Incident details

SMS experiencing degraded performance

SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico

Monitoring
Degraded performance
Started 28 days ago

Affected

SMS

Operational from 8:37 PM to 8:56 PM, Degraded performance from 8:56 PM to 4:17 AM, Operational from 4:17 AM to 12:00 AM

Updates
  • Resolved
    UTC
    Resolved

    The incident has been resolved and SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico is operating normally.

  • Monitoring
    UTC
    Monitoring

    We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  • Update
    UTC
    Update

    Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  • Identified
    UTC
    Identified

    Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  • Monitoring
    UTC
    Monitoring

    We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  • Update
    UTC
    Update

    Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  • Identified
    UTC
    Identified

    Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.